DeepTalk Account Deletion
You can request deletion of your DeepTalk account and account data from inside the DeepTalk app or from this web page.
DeepTalk is operated by Calvin Yap under the brand name DeepTalk. For privacy details, please read our Privacy Policy and Terms of Use.
Delete your account in the app
The fastest way to delete your account is through the DeepTalk app:
- Open the DeepTalk app and sign in to the account you want to delete.
- Go to Settings > Account > Delete Account.
- Enter your email address and tap Send Code.
- Enter the 6-digit verification code sent to your email.
- After the code is verified, DeepTalk permanently deletes your account and signs you out.
What data is deleted
When your DeepTalk account is deleted, we delete or anonymise the personal data linked to your account, including:
- Your DeepTalk authentication profile and account identifiers.
- Synced app settings, including theme and language preferences.
- Custom decks, custom deck descriptions, custom questions, notes, favourites, hidden cards, and checked-card state stored in your account.
- DeepTalk purchase entitlements and purchase records stored in our backend for your account.
What may not be deleted immediately
Some information may remain outside your DeepTalk account deletion for limited or legitimate reasons:
- Apple App Store or Google Play purchase records are controlled by Apple or Google under their own policies.
- Support emails, deletion request emails, or legal records may be retained where needed for security, fraud prevention, accounting, dispute handling, or legal compliance.
- Encrypted backups may retain deleted data for a limited period until backup cycles overwrite them.
Request deletion outside the app
If you cannot access the app, email deeptalk@bridgely.link from the email address linked to your DeepTalk account and ask us to delete your account.
Need help?
Contact us at deeptalk@bridgely.link. Please include the email address linked to your DeepTalk account so we can locate it.